Question 1

Does SmartClinic work for a single-practitioner clinic?

Accepted Answer

Yes. Plans are priced by tier rather than per appointment, so a solo practitioner pays for the platform rather than for volume, and the same booking, records and messaging tools are available from day one.

Question 2

Do patients need an account to book?

Accepted Answer

No. Your clinic's public booking page is open — a patient picks a treatment, a practitioner and a time, enters their details and receives a confirmation. There is no password to create and nothing to download.

Question 3

Which languages can we run the clinic in?

Accepted Answer

SmartClinic runs in multiple languages, with full right-to-left layout throughout the staff interface and the patient-facing booking and form pages, and more languages are on the way. The language menu at the top of the page shows what's available today.

Question 4

Can we bring our existing patient records across?

Accepted Answer

Import tooling exists for moving patient data in. Talk to our team about your current system and what your export looks like before you start the trial.

Question 5

Which aesthetic clinic software has built-in staff management features?

Accepted Answer

SmartClinic has staff management built in — not as an add-on. Each practitioner has individual availability windows so patients can book the specific person they want. Role-based access control gives receptionists, practitioners, and owners different views and permissions. A full treatment history records which practitioner performed each service. All of this is included from the first day, on every plan.

Question 6

What consent form features are built into aesthetic clinic software?

Accepted Answer

SmartClinic lets you create treatment-specific digital consent forms and send them to patients as a link before the appointment. Patients sign on their own device; the signed form is time-stamped, tied to the exact form version, linked to the appointment, and stored permanently in the patient record. Forms can also be completed on a clinic tablet for walk-ins. Signed forms are exportable as PDF for audits or transfers.

Question 7

Can SmartClinic manage multi-session treatment plans?

Accepted Answer

Yes. You can build a treatment plan for each patient, then record each session against it — including materials used, practitioner, and outcome notes. The full treatment history appears in a single chronological view when a patient returns.

Question 8

How does SmartClinic store and manage patient records?

Accepted Answer

Each patient has a dedicated record combining demographics, appointment history, treatment plans, consent forms, and clinical notes. Treatment history is chronological and accessible directly from any booking.

Question 9

Is SmartClinic compliant with patient data protection requirements?

Accepted Answer

SmartClinic stores patient data in encrypted form, supports role-based access control to limit staff exposure, and can provide a Data Processing Agreement. For photo storage, clinical and marketing consent are managed separately.

Question 10

Can SmartClinic be used as patient intake software for a cosmetic clinic?

Accepted Answer

Yes. SmartClinic handles the full patient intake workflow for cosmetic clinics: customisable intake forms sent to patients before their appointment, digital completion on the patient's phone or a clinic tablet, automatic attachment to the patient record, and instant practitioner access at the time of the visit. No paper forms, no manual data entry, and no information lost between booking and appointment.

Aesthetic Clinic Software Built-in Staff Management & Consent Forms

Staff Management, Consent Forms & Patient Intake — Built for Aesthetic Clinics

An aesthetic clinic booking system

Before and after photo comparison

Treatment package tracking

Automated aftercare messages

Staff management, roles, and practitioner scheduling

Digital consent forms and patient intake

Pricing That Fits Your Clinic

Common Questions From Aesthetic Clinics

Start running your aesthetic clinic on software built for it