How do appointment reminders reach patients?

By WhatsApp or SMS, sent automatically before the appointment. Patients can confirm straight from the message, so your team sees who has responded without working through a call list.

Can we reserve a laser machine along with the appointment?

Yes. Rooms and equipment are bookable resources, so the machine is reserved with the booking and cannot be given to two practitioners at the same time.

Is SmartClinic available in Hebrew?

Yes — English and Hebrew, with full right-to-left layout across both the staff interface and the patient-facing booking pages.

Can we stop patients booking certain treatments online?

Yes. Online bookability is a per-treatment setting, so consultations and complex treatments can route through your front desk while routine repeat sessions book themselves.

Built for skin and laser clinics

Skin Clinic Booking Software That Keeps Every Session on Track

Series tracking, automated follow-up and treatment records that live with the booking — built for the way skin and laser clinics actually run.

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Online Booking That Fits a Skin Clinic's Schedule

Your calendar has constraints a generic booking tool knows nothing about. SmartClinic's booking system is built around those constraints.

Practitioner, room and equipment booking

Patients choose the treatment and the practitioner from your clinic's public booking page. Behind the scenes you can attach a room or a piece of equipment to the appointment, so your laser suite is reserved with the booking and can never be double-allocated to two practitioners at once.

You control what is bookable online

Every treatment type carries its own settings — duration, colour on the calendar, which practitioners offer it, and whether patients may book it themselves. Complex or first-visit treatments stay off the online booking page and route through your front desk, while routine repeat sessions book themselves.

Automated confirmations and reminders

Patients receive a confirmation the moment they book and a reminder before the appointment, by WhatsApp or SMS. Patients can confirm from the message itself, so your team can see who has responded without calling down the list.

A waitlist that fills late cancellations

An empty chair on a laser day is expensive. Patients waiting for an earlier slot can join the waitlist, and when an appointment frees up your team can fill it from that list rather than leaving the time unsold.

Days off and provider absence

Close the clinic for a holiday or clear a sick practitioner's day in one action, instead of cancelling appointments one at a time and hoping nobody was missed.

Series progress tracking

When a patient buys a course of treatments, SmartClinic records the number of sessions included and an optional validity period. As sessions are used, the remaining count updates automatically and shows on the patient's profile and billing view.