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Built for aesthetic clinics — from the reminder to the invoice.

WhatsApp & SMS reminders, treatment-course tracking, digital consent, patient photos, and private-pay billing — one platform, fully multilingual and RTL-ready.

Built for Aesthetic Clinics

WhatsApp & SMS reminders

  • Patients confirm their appointment by replying — not by calling the front desk
  • Automatic 24-hour and 1-hour reminders via WhatsApp and SMS
  • Unconfirmed patients get a one-click confirmation link; falls back to SMS automatically

Treatment plans & session tracking

  • Build a 6-session laser course, a filler series, or a skin programme — and know exactly where each patient is
  • See completed and remaining sessions per patient at a glance
  • Every treatment links back to the patient's record and timeline

Digital consent forms

  • Treatment-specific consent signed before they arrive, date-stamped, and stored in the patient file
  • Send a secure link by WhatsApp or email — patients sign online, no account needed
  • Digital consent acceptance; the signed form links straight to their record

Patient photo storage

  • Every visit, every photo — organized by patient and accessible in seconds
  • Secure image storage attached to the patient timeline
  • Document progress across a full treatment course

Private-pay billing

  • Invoice per treatment, track balances, report by practitioner — without insurance claim workflows
  • Record payments and generate branded PDF invoices
  • Revenue and provider-performance reporting built in
Scheduling & Appointments

Smart Scheduling

  • Drag-and-drop calendar with day, week, and month views
  • Automated conflict detection prevents double-bookings
  • Color-coded appointments by service type and status
  • Recurring appointment support
  • Public booking page for patients

Availability Management

  • Per-provider working hours and breaks
  • Holiday and vacation scheduling
  • Patients only see open slots when booking
  • Multi-location availability support
Patient Care

Patient Records

  • Complete medical histories and treatment plans
  • Secure document and image storage
  • Specialty charting — aesthetic & dental mapping
  • Form submissions linked to patient profiles
  • Patient timeline with full audit trail
  • Photo & imaging storage for aesthetic progress tracking and consent forms with e-signature

AI Clinical Notes

  • Generate structured notes from treatment data
  • One-click AI-powered documentation
  • Save hours of manual note-taking
  • Consistent, professional note formats

Laboratory Management

  • Create and track lab work orders
  • Status tracking: Pending → In Progress → Ready → Delivered
  • Priority levels: Routine, Urgent, Rush
  • Visual indicators across the app
Clinical Tools

Digital Prescriptions

  • Pre-loaded prescription templates
  • Auto-fill dosage, frequency, duration, and patient instructions from templates
  • Custom clinic templates alongside system defaults with category filtering
  • Track prescription status: Draft → Signed → Dispensed
  • PDF generation, digital signature support, and prescription history per patient

Patient Form Templates

  • 9 professional forms: health screening, consent, HIPAA, and satisfaction survey
  • Patients complete forms online without an account via secure token links
  • Electronic signature capture, multi-step progress, and save-and-return support
  • Automatic notification when patients submit — responses linked to their record
  • Form status tracking: Sent → Viewed → Completed → Expired

Data Migration

  • Import patients, appointments, and billing history from CSV or Excel
  • Israeli practice-management exports (Optima)
  • Hebrew text encoding handled automatically (Windows-1255)
  • Smart validation with auto-skip for invalid rows and detailed error reporting
  • Import history log with rollback capability
Billing & Payments

Flexible Payment Gateways

  • Tranzila (Israel) — credit cards in the invoice UI today
  • Stripe, PayPal & more launching on release day
  • PCI-compliant embedded iframe flow
  • Automatic tax document generation
  • Real-time payment confirmation via webhooks

Analytics Dashboard

  • Revenue trends: daily, weekly, monthly, yearly
  • Top services and provider performance
  • Unpaid invoice aging reports
  • Payment method breakdown and profit margins
Security & Compliance

Designed with HIPAA Principles

  • AES-256 encryption at rest and in transit
  • Full audit trail with user activity logs
  • Role-based access control (Owner, Admin, Doctor, Staff)
  • Session timeout and account lockout protection
  • Emergency access with expiration controls

Multi-Language & RTL

  • Full multilingual support out of the box — LTR and RTL alike
  • Complete right-to-left layout — forms, calendars, PDFs, and navigation
  • Locale-sensitive date, time, and currency formatting throughout the app
  • WhatsApp and email notification templates in your clinic's language
  • Bi-directional sheet animations and UI components

WhatsApp Integration

  • Appointment confirmations sent instantly when a booking is created
  • 24-hour and 1-hour reminders for confirmed appointments
  • Unconfirmed appointments receive a one-click confirmation link via WhatsApp
  • Falls back to email automatically if WhatsApp is unavailable
  • Auto-reconnect with retry logic — no manual intervention needed
In-Clinic & Mobile

Send forms to the tablet

  • Push any intake, consent, or medical-history form straight to a paired tablet at the front desk.
  • Patients complete and sign on the tablet; answers sync back to their chart in real time.
  • Pair a tablet in seconds with a 6-digit code — no app to install on the patient's device.
  • Sensitive fields are encrypted in the browser before they're sent.

iOS app for your team

  • Free iOS app for your clinic's staff — see your whole day the moment you sign in.
  • Manage patients, appointments, and tasks in a few taps from iPhone or iPad.
  • Track working hours and daily income on the go.
  • Secure sign-in with Face ID / Touch ID.
Download SmartClinic on the App StoreGet SmartClinic on Google Play

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SmartClinic vs Cliniko · Security · HIPAA Compliance · Integrations · Aesthetic clinic software · Skin clinic scheduling